Our Process

Education Mutual provides a bespoke, secure membership portal that has been created and designed by our existing Business Manager members. You can manage all aspects of your membership on the portal, at a time to suit you.

Supporting information is kept to a minimum. We’ll do our best to request as little information as we can and we’ll accept your declaration for most conditions rather than having to ask absent staff members for additional documentation.

Each member of Education Mutual is assigned a dedicated Relationship Manager. Your Relationship Manager will take the time to get to know your school, your membership arrangements and what your priorities are. We’ll work with you to ensure your claims are up to date and if you have any queries you’ll always have the same point of contact

Claims are paid monthly via BACs; documents submitted by the 20th of the month are paid at the beginning of the following month. For long-term claims, you won’t wait to receive your payments. Monthly interim payments are also made with no need to chase us.

Members Area

Login to your members’ area today to make a claim or update your staff list.

Ed-Fest 2023