Healthcare and Wellbeing

All Education Mutual member schools benefit from a range of comprehensive health and wellbeing services.

This includes counselling and physiotherapy sessions, 24/7 GP access and occupational health services to run in conjunction with our staff absence protection to support your schools’ staff and help reduce and prevent absences.


With waiting times for NHS services on the increase, there are often lengthy delays in people receiving vital treatment which in turn can prolong their absence from work. Our nationwide network of physiotherapists provides timely, effective and efficient therapy for musculoskeletal problems, on a face-to-face basis at times, dates and locations convenient to your team.

Surgical Assistance Program

There is often a lengthy NHS waiting list for common surgical procedures, meaning employees can remain out of work for a considerable amount of time. Our surgical assistance programme involves coordinating and overcoming obstacles you and your employees face relating to the healthcare system

24/7 GP Service

Our GP service gives individuals the flexibility to have a consultation with a General Practitioner.

  • Immediate advice and support for employees
  • Flexible phone or video consultation
  • Private prescriptions
  • Patients can arrange and authorise direct prescription medications
  • Health information access to the UK’s most comprehensive medically validated health information database, providing 24-hour access to more than 1,100 topics

Mental Health Services

Education Mutual provide a range of mental health support services including:


Through our extensive network of quality-checked and vetted clinics, Education Mutual are able to offer appointments at convenient times and dates, in locations throughout the UK. Education Mutual provides the most comprehensive counselling service with seven sessions as standard, and the option for an extension based on the counsellor’s recommendations. 95% of our counselling services are delivered within a five-mile radius of the member’s home address.

Mental Health first aid training

The education sector was a particularly demanding industry even before COVID-19. This can negatively affect teachers’ and school teams’ well-being.

This workshop is designed to proactively support education staff and make them aware of the signs of mental health issues amongst their colleagues.

Occupational Health

Education Mutual has developed an Occupational Health service designed to support members in complying with Health and Safety at Work legislation and to optimise an individual’s overall health, attendance, and wellbeing.

New Employee Assessments

Following an offer of employment, the new employee is requested to complete an online New Employee Questionnaire.

Occupational Health Assessments

Education Mutual Occupational Health assessments can be requested by employers at any stage of the absence management process, from early-stage preventative reasons all the way to formal hearings where significant decisions are made. The most common reason for a management referral is to obtain an assessment of an employee’s fitness for work.

An assessment is conducted by a Specialist Occupational Health Practitioner who the schools can contact prior to the assessment taking place. The aim of the assessment is to address questions raised by the employer, following which a report is produced.

The primary aim of the report is to advise management regarding the employee’s health issues and to make recommendations on what reasonable adjustments could be considered to ensure a safe/healthy working environment for the employee.

Support Line

To support Education Mutual members further, we provide direct access to an Occupational Health support line, where managers can discuss the appropriateness of a management referral, get advice on what questions to ask prior to making a referral, and discuss any points raised in the final report which may require clarification.

Health Hub

Education Mutual member schools can access advice and guidance on workplace health issues via our Wellbeing Hub.

It provides information and guidance in areas such as Managing Absence & Presenteeism; Workplace Health Promotions; Managing Return to Work.

Deloitte Legal Services For Schools

Education Mutual is fast becoming a major school service provider. We are now working with Deloitte Legal to provide members with exclusive rates that are significantly reduced to help schools in these challenging times whilst still receiving services from high-quality, innovative and entrepreneurial lawyers.

What makes Deloitte Legal different?

The Employment team at Deloitte Legal works directly with schools to help them to:

  • Monitor and mitigate potential employment law risk
  • Manage litigation risk – defend claims when it is necessary to do so, but their aim is to resolve matters quickly and before they develop into litigation
  • Build strategies to enable schools to enforce their legal rights in a timely and cost-effective manner
  • React to adverse events when they occur in order to minimise the damage and disruption – using all of their skills and expertise
  • Liaise with trade unions
  • Negotiate exits and severance arrangements
  • Claims page – update the below wording

Education Mutual provides a bespoke, secure membership portal that has been created and designed by our existing Business Manager members (change to schools). You can manage all aspects of your membership on the portal, at a time to suit you.

Supporting information is kept to a minimum. We’ll (Change to Education Mutual) do our best to request as little information as we can and we’ll accept your declaration for most conditions rather than having to ask absent staff members for additional documentation.

We are here to help

Member Health Care Request

Staff from member schools can confidentially gain access to our all of our health and wellbeing services.

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