Understanding 
our
claims 
process.
Our goal is to provide a claims process that’s easy to follow and well‑supported. We’ve structured each stage around what matters to you, from submitting a claim online to receiving help along the way.
Your pathway to Education Mutual claims support
From your first contact with us to receiving the support you’re entitled to, we’re here to make things simple, transparent, and stress-free.
The membership portal
We know just how busy and fast paced life is in schools, so we want to make administering your membership and claiming for absences as easy as possible.
Our user-friendly claims portal was crafted by School Business Managers, developed with you in mind. Whether your part of a single school or a multi-academy trust, the portal lets you add multiple users with ease, so your whole team can stay connected and in control.
Multi-award-winning support when you need it
Your dedicated Relationship Manager can:
Ready to tackle staff absenteeism together?
Chat with our team today and discover how an Education Mutual membership could benefit your school or trust with shared expertise, financial resilience, and a supportive community!
